If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. They have admitted to not performing the move-in inspections as the lease requires but are failing to accept responsibility and make amends. They did not remedy these issues at move-in and are not trying to **** us once moved out. When they transferred us into unit 224 the paint, carpet and overall cleanliness was not to new standard as they presented. The $10 trash fee I agree to since we left cleaning supplies under the kitchen counter. Mira Vista Apartment Homes Antioch, CA Mira Vista Apartments is a multi-family residential property located in Antioch, CA. I have a detailed video of the apartment prior to our departure and move-out inspection designates no repair expenses were needed. Since we have moved out of unit 224, they are trying to claim fees against for which we have no liability. To whom this may concern: The staff of Mira ********************** violated our lease agreement by not properly completing the move-in inspection prior to transfer from unit 216 into 224.The transfer was due to a major water leak upstairs that they failed to properly remedy when notified of issue.
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